Frequently Asked Questions (FAQs) for ShadowGuard Security LLC
Private Investigations & Security in Wisconsin

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Is everything I share with ShadowGuard confidential?

Yes. Confidentiality is central to how we operate. Details of your case are shared only with you and are not discussed with outside parties without your consent, except where disclosure is required by law.

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Is ShadowGuard Security licensed in Wisconsin?

Yes. ShadowGuard Security LLC is licensed to provide private investigation and security services in the state of Wisconsin. License #20104-62.

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What areas do you serve?

We're based in Waupun, WI and serve clients across Wisconsin.

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What types of investigations do you handle?

We handle background investigations, child custody investigations, civil and criminal investigations, missing person cases, workers' compensation investigations, surveillance, skip tracing, and technical surveillance countermeasures (bug sweeps). Visit our Services page for details on each.

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Do you work with attorneys?

Yes. With 17 years of experience conducting investigations, handling evidence, and producing courtroom-ready documentation, we support family law and civil attorneys with litigation-ready investigative work — including surveillance, witness locates, and reports built to hold up to scrutiny.

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What is a bug sweep, and do I need one?

A bug sweep (technical surveillance countermeasures, or TSCM) is an inspection of a home, vehicle, or office to detect hidden cameras, microphones, GPS trackers, or other covert devices. If you suspect you're being monitored without consent — during a divorce, business dispute, or otherwise — a sweep can confirm or rule that out.

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How does a child custody investigation work?

We gather documented, factual evidence relevant to a custody matter — such as observed behavior, living conditions, or compliance with court orders — that you or your attorney can use in proceedings. Every investigation is conducted lawfully and discreetly.

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Can your findings be used in court?

Our reports are prepared with the goal of being clear, factual, and properly documented so they can support legal proceedings. Our owner's 17 years of law enforcement experience includes preparing documentation and testimony for court. Always confirm specific evidentiary requirements with your attorney.

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How much does an investigation cost?

Costs vary depending on the scope, duration, and type of investigation. Contact us for a confidential consultation, and we'll walk through your situation and provide a clear estimate before any work begins.

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How do I get started?

Call us at (920) 631-6959, email travis@shadowguardsecurityllc.com, or fill out the form on our Contact page. All conversations are confidential.

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Do you offer security services in addition to investigations?

Yes. We provide unarmed security, event security, and site and property patrols for businesses and properties, in addition to our investigative services.